A huge thank you to Jan, John and the staff for their sincere and genuine approach to their highly regarded service which they provide in a very personable manner which certainly shows within their approach. A refreshing independent, compassionate team who goes that extra mile. Highly recommended. Sincere thanks to you all
Karen Duggan
Many thanks to Jan and her great team (especially Jordan) for all their hard work in helping us sell our property, Very professional and nice people to deal with, nothing was ever a problem. Communication was excellent throughout. Would highly recommend.
Kathryn Forester
Absolutely exceptional service from Jan and Jordan. I had experience from both perspectives, buying a property via Jan, and selling mine with her too. In both cases the communication, help and support I received was second to none. We frequently spoke via email to check progress on both sides, and if I ever had a question it was answered quickly.
Jordan came to take some excellent pictures of my property and it was live on RM the next day with stunning pictures and an excellent description leading to its sale in 48 hours.
Thankyou Jan and Jordan for all of your help.
Recently sold a property through Jan Mitchell. At the same time my son was purchasing a properrty through them. We both found that they provided an excellent service from start to finish. Everyone i dealt with was lovely. Constantly kept updated with viewings, progress of offers etc. Can highly recommend.
Kim Milligan
I would whole heartedly recommend Jan Mitchell Properties to anyone looking for an estate agent. Jan ensured that we were looked after so well from the start to the end of the sales process. She guided us throughout the process and went above and beyond what I would have expected of an estate agent. Both Jan and John are extremely hard workers and aim to give a first class service, which I feel they certainly do.
Claire Dixon
I cannot recommend Jan Mitchell Properties enough. Friendly, efficient, personal and professional. They made our selling process seem effortless, and they managed to get us so much more than we ever could have expected for our house! Excellent service!
Rachel Ancrum
As a seller who required an a valuation completed and our property put on the market in a really short timescale, Jordan was absolutely brilliant and a huge support from start to finish. Thank you for making the process of selling our home as seamless and stress free as possible! I would highly recommend Jan Mitchell Properties to anyone looking to sell in the North East area.
Charlotte Dugdale
I cannot recommend Jan Mitchell Properties enough! We sold two properties with them, one straight forward and one not so and the whole team were fantastic through both. They took the stress out of the process for us as much as possible and were always available to answer any questions on the phone. Would give them ten stars if I could.
Claire Marchetti
Jan and her team recently helped my Great Aunt purchase her retirement property and all we can say are good things. From the very first phone call they were helpful and courteous. Jan personally assisted my Great Aunt from day one until it was time to hand over the keys. She kept in touch with solicitors and we were re assured and given every assistance above and beyond, often working outside of office hours for additional viewings and property visits that were needed. If I could give ten stars I would. Thoroughly recommend.
Joe Williams
We bought our first home a month ago and everything that went wrong Jan was there to step in and fix it every step of the way. Our solicitors were useless and we had no chain on either end but Jan was amazing and kept chasing them for each bit of paperwork and kept us informed with how the progress was going. We love our new home and the thought of selling hasn't crossed our minds yet but if we ever did we'd go with Jan Mitchell. I'd highly recommend this company and these lovely people.
Lee Davis
We sold our house with Jan Mitchell properties and from start to completion Jan, John & Jordan were fantastic. They stepped in when our solicitor was either slow or non-responsive! Absolutely fantastic and Jordan in particular was incredibly helpful.
Alex Mitchell
Jan, John and Jordan have been brilliant throughout the house buying process. An estate agent who proactively chases the rest of the chain through to completion. Jan was always very responsive and I can not thank them enough.
Peter Hodgson
thank you to you and your team for looking after us so well. We were impressed with every part of the process. From John reassuring us he would make our house look good on the photos (which he did!) to Jordan being so friendly and efficient with the viewings to you looking after us and keeping us calm throughout the process of selling..We really were so impressed and I will be recommending you to any friends wanting to sell,Thanks for making what could be hugely stressful so much easier,
A Innes
I would just like to say a big thank you to Jan and her team for an outstanding service throughout the process of selling my home. A professional yet friendly experience from start to finish which I would highly recommend. I wouldn’t hesitate to use their excellent service again in the future.
Once again many thanks.

Mrs N Keogan
Just a quick email to say thanks again for all your work to get us into our new house, we couldn't fault the service we received from yourselves and appreciate everything you've done.
We would definitely recommend you to others we know!
Mr and Mrs Osmond
We can't recommend Jan Mitchell enough. Throughout a very complicated and prolonged sale due to Covid, Jan and her team continually went above and beyond to ensure we sold our property and moved into our dream home.
Nothing was too much trouble, communication was excellent, and we truly believe that we wouldn't have achieved the same results with any other agent. Highly recommended!
Mr Whitfield
Great service from start to finish, the overall presentation of my property and the photos where excellent. The personal service from both John & Jordan was excellent and I’ll certainly be using them in future.
Mr Dean
Thoroughly recommend, we were provided with an excellent professional and personal service from start to finish. Jan and John always respond to calls and emails and follow through sale till the end. Their service is second to none and very competitively priced.
Ms McCarthy
Jan and her team have been excellent in navigating me through a long first purchase! They were incredibly responsive and helpful throughout the whole process and I couldn’t recommend Jan Mitchell more as an estate agent in the Newcastle/Gateshead area. Thank you Jan, Jordan and John!
Dr A Root
This is an estate agent that is head and shoulders above the others, and I can honestly say that the stressful process of selling a house was made as easy as possible due to the work and support of Jordan, Jan and John. They have helped me through the process of selling by having really good communication and managing to resolve some of the minor issues efficiently and speedily. I think that Jan Mitchell Estates is highly professional and have no hesitation in recommending them.
Ms J Adelaide
A personal and professional service throughout the sale of my property in Newcastle. Jordan took outstanding pictures of my property. I did my own viewings and these were all arranged at convenient times. The team have been accessible and supportive throughout. I would certainly recommend their service!
Dr S Buxton